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​Welcome to Terra Greens. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services (Solar Installation, Site Surveys, and Liaisoning).

By using this website, you agree to the terms outlined below.​

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We collect only the information necessary to provide you with an accurate solar proposal and government subsidy processing.

  • Personal Information: Name, Phone Number (WhatsApp), Email Address, and Physical Address (for Site Surveys).

  • Technical Information: Electricity Bill Amount, Sanctioned Load, Roof Area, and Location Coordinates (collected via our Savings Calculator and Contact Forms).

  • Government Documents: Aadhar Card, Property Ownership Proof, and Bank Details. Note: These are collected offline or via secure upload only when you proceed with the PM-Surya Ghar Subsidy registration.

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We use your data for the following specific purposes:

  • Engineering Analysis: To conduct 3D Shadow Analysis and determine the correct system size (e.g., 3kW vs 5kW) for your roof.

  • Subsidy Processing: To register your application on the PM-Surya Ghar National Portal and coordinate with UP DISCOMs (MVVNL/UPPCL).

  • Communication: To send your customized Solar Report, price quotes, and maintenance (AMC) reminders via WhatsApp or Email.

  • Site Feasibility: To schedule physical site visits by our engineers.​

We do not sell your personal data to third-party advertisers. However, strictly for the purpose of executing your solar project, we may share necessary data with:

  • Government Authorities: MNRE (Ministry of New & Renewable Energy) and local DISCOMs for Net-Metering and Subsidy approvals.

  • Banking Partners: If you opt for Solar Finance/EMI services, we share relevant details with our partner banks for loan processing.​

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Our website uses standard cookies to improve your browsing experience and analyze website traffic. We use this data to understand which pages (e.g., Savings Calculator) are most useful to our visitors. You can choose to disable cookies through your browser settings.

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We implement industry-standard security measures to protect your data. Your personal information is stored in secure databases, and access is restricted to authorized Terra Greens personnel (Sales & Liaison Teams) only.

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You have the right to:

  • Request a copy of the data we hold about you.

  • Request corrections to your personal information.

  • Request deletion of your data from our marketing lists (Opt-out of WhatsApp/Email updates).​

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Our website may contain links to external sites (e.g., MNRE National Portal, WhatsApp). We are not responsible for the privacy practices of these external sites.

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If you have questions regarding this Privacy Policy or your data, please contact our Compliance Team:

  • Head Office: 628-S-177/6B, Faizabad Road, Shakti Nagar, Indira Nagar, Lucknow, UP.

  • Branch Office: Gata No 4, Sitapur Rd, Bakshi Ka Talab, Lucknow.

  • Email: [Insert Professional Email, e.g., support@terragreens.com]

  • Phone: +91 9889895949

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